Shipping policy

📦 Australia

• Express: 1–4 business days | $15

• Standard: 2–8 business days | $8

• Free standard shipping on orders over $100 AUD

🌍 International

• Rates calculated at checkout based on weight and location

• Delivery times vary between 2–5 weeks

• Customs duties and taxes are the responsibility of the recipient

⏱️ Processing Times

Orders are processed and dispatched within 2 business days. You will receive an email with tracking details once shipped.

📭 Lost or Damaged Goods

If your order is lost or damaged in transit, contact hello@nexusnutrition.com and our team will resolve it quickly. Please ensure your shipping details are correct, as we cannot replace items sent to the wrong address.

🚫 Delivery Notes

Delivery times are estimates provided by our shipping partners. Delays may occur during transit or public holidays.

🔁 Returns

If your product is faulty or incorrect, contact us within 30 days to arrange a return or replacement.